MENU Shop+
About MENU Shop+
Systems of online reservation, on-site customer line up, and customer relationship management. Create more orders resource for shops. And also provides basic analytics of customers and orders to allow the store owner to better control store status.
My Roles
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Planner
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UX Designer
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UI Designer
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Artistic Director
Target Users
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Shop Owner
A shop owner who struggling with messy orders and underemployment. The owner wants to find an economical and convenient solution to turn over this situation.
Customers
The customers are waiting in line for 30 minutes. They deserve to know more information about seating time and line up process.
Insights
Problem Statement
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When can we have our seats and start eating?
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I don't want to call for a reservation, is there another way?
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The stuff needs to organize multiple orders together.
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The shop owner wants to know operational status to strengthen revenue.
Goal & Features
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Organize the orders/reservation.
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Check out the customer's status easily.
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Online booking makes more orders.
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Follow lining up situation anywhere, any time.
Support Multiple Devices
Interface Design
Optimuzation
01
FEEDBACK
The staff can't check the seating situation and reservation at the same time.
RESOLVE
Combine the seating charts and reservation lists on the same page. Help the staff switch different modes quickly.
FEEDBACK
See more complete reservations instead of the order's information on the timeline.
RESOLVE
Combine the timeline and reservation lists on the same page. Redistribution of the information structure and visualization of complex functions.
02
FEEDBACK
Confusing about the reservation status, numbers of people, and the special dates of the month.
RESOLVE
Using different elements of design to identify each information.
03
FEEDBACK
Customers cannot understand all the numbers clearly according to the original layout.
RESOLVE
Reorganize the priority of information to help customers understand my line-up number, precise waiting time, and the holding status.
Color Plate
#3FBA88
R 63, G 186, B 136
#62B756 / #29A49C
R 98, G 183, B 86 / R 41, G 164, B 156
Primary
Solid & Gradient
Neutral
Background
Neutral
Semantic - Error, Information, Seating status...etc.