MENU Shop+

About MENU Shop+

Systems of online reservation, on-site customer line up, and customer relationship management. Create more orders resource for shops. And also provides basic analytics of customers and orders to allow the store owner to better control store status.

My Roles
  • Planner

  • UX Designer

  • UI Designer

  • Artistic Director

Target Users
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Shop Owner

A shop owner who struggling with messy orders and underemployment. The owner wants to find an economical and convenient solution to turn over this situation.

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Customers

The customers are waiting in line for 30 minutes. They deserve to know more information about seating time and line up process.

Insights

Problem Statement

  • When can we have our seats and start eating?

  • I don't want to call for a reservation, is there another way?

  • The stuff needs to organize multiple orders together.

  • The shop owner wants to know operational status to strengthen revenue.

Goal & Features

  • Organize the orders/reservation.

  • Check out the customer's status easily.

  • Online booking makes more orders.

  • Follow lining up situation anywhere, any time.

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Support Multiple Devices
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Interface Design
Optimuzation
01
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FEEDBACK

The staff can't check the seating situation and reservation at the same time.

RESOLVE

Combine the seating charts and reservation lists on the same page. Help the staff switch different modes quickly.

FEEDBACK

See more complete reservations instead of the order's information on the timeline.

RESOLVE

Combine the timeline and reservation lists on the same page. Redistribution of the information structure and visualization of complex functions.

02
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FEEDBACK

Confusing about the reservation status, numbers of people, and the special dates of the month.

RESOLVE

Using different elements of design to identify each information.

03
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FEEDBACK

Customers cannot understand all the numbers clearly according to the original layout. 

RESOLVE

Reorganize the priority of information to help customers understand my line-up number, precise waiting time, and the holding status.

Color Plate
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#3FBA88

R 63, G 186, B 136

#62B756 / #29A49C

R 98, G 183, B 86 / R 41, G 164, B 156

Primary

Solid & Gradient

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Neutral

Background

Neutral

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Semantic - Error, Information, Seating status...etc.

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